Terms & Conditions


The Custom Card – Website (“ Website”/ “www.custom.creditcard) is owned and operated by Custom Card LLC (herein to as “Custom Card“). By using or registering at www.custom.creditcard, users and the entities or persons they represent (“User” or “Users”) agree to be legally bound and abide by the terms, conditions, and notices set forth or referenced herein and any other condition displayed on any of the pages of the Custom Card (collectively, the “Terms”). Custom Card reserves the right to change, alter, modify, amend these Terms, from time to time, at its sole discretion without serving any notice to you (“Modifications”). The amended terms and conditions shall override the Terms to extent any such amended term is inconsistent or repugnant to these Terms and all Users shall be bound by such amended Terms. You can review the most current version of the Terms at any time at our website. Your continued use of the Custom Card Website following the posting of any Modifications constitutes acceptance of the same. If you do not agree to these Terms, as amended from time to time, please do not access or avail of the Services provided or use the Custom Card Website. The use of the term Representatives shall include Custom Card’s employees, sponsors, directors, officers, shareholders, representatives, subsidiaries, advertising, promotion and fulfillment agencies, consultants and advisors).

Permitted Use

You agree that you are only authorized to visit, view and to retain a copy of sections/pages of the Custom Card Website for your own personal use, and that you shall not duplicate, download, publish, modify, hack, tamper with, damage the contents in any manner or otherwise distribute the information, data, software, photographs, videos, typefaces, graphics, music, sounds, and other material on the Custom Card Website (collectively “Content”) for any purpose other than to review product and promotional information, or to purchase product for your personal use, unless otherwise specifically authorized by Custom Card Website to do so. Except as expressly authorized by the Custom Card  Website, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publish, adapt, edit, or create derivative works from such Content. Notwithstanding the above, if no specific restrictions are displayed, you may make copies of selected portions of the Content, provided that the copies are made only for your personal, non-commercial use and provided you keep intact all copyright and other proprietary notices relating to the same. You agree that you shall not upload, post, reproduce, or distribute for commercial purposes any materials or design, text or graphics or Content on the Custom Card Website and further you agree that you shall not reproduce or transmit the same, in any form or by any means, electronic or mechanical or otherwise, including by photocopying, facsimile transmission, recording, re-keying or using any information storage and retrieval system without the express written permission of  Custom Card. Permission may be granted only at the sole discretion of Custom Card.

Your Account and Registration Obligations

By using the Website, You shall be responsible for maintaining the confidentiality of your Login Name and Password, and You shall be responsible for all activities that occur under your Login Name. You agree that if any information provided by You that is inconsistent, inaccurate, not current or incomplete, or We have reasonable grounds to suspect that such information is inconsistent, inaccurate, not current or incomplete, or not in accordance with these Terms of Use, We reserve the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse You access to the Website.

When You use the Website or send emails or other data, information or communication to Company, You agree and understand that You are communicating with Company through electronic records and You consent to receive communications via electronic records from the Company periodically and as and when required. Company may communicate with You by email or by such other mode of communication, electronic or otherwise.

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected , if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with local IT Laws of the Commonwealth of Australia. If You object to Your Information being transferred or used in this way please do not use Website.

Execution of online order(s) received are subject to acceptance of following terms and conditions

Custom Card reserves the right to accept or reject the order at its’ sole discretion. Once your “order” is accepted, the acceptance will constitute a binding contract between the user and Custom Card.

Orders once placed cannot be cancelled. Orders will have to be placed at least 5 days in advance before the expected date of delivery.

Refund for payment due to any cancellation of order(s) will not be made.

The charges quoted are inclusive of delivery, packing and forwarding but not inclusive of taxes and levies there on, if applicable. The buyer shall be responsible for all such applicable taxes and levies .

Custom Card reserves the right to increase, decrease, alter, change the prices of the products/items on online sale.

If you choose Credit Card as the mode of payment, your name as purchaser should be the same as mentioned on your Credit Card being used for making payment for the purchases.

The postal address(es) at which delivery/ries of a product(s) is/are expected should be correct, complete and include landmarks if possible.

Address(es) containing only or with PO Box(es) number(s) is not acceptable.

Custom Card neither warranties and/or guarantees delivery/ries of the product(s).

Custom Card is not liable for any damages due to wrong deliveries on account of incorrect name(s), address(es) provided by the Buyer.

Acknowledgement given through writing name or signature or a stamp or a combination of any of the stated above on the slip provided by the Courier Service towards receipt of a package to the person delivering the package shall remain the conclusive proof of acceptance of the package through courier. Email replies will be sent to the user as proof of delivery.

Custom Card is not liable to pay any damages due to non-delivery on account of non-availability of the receiver.

Custom Card will make all attempts to deliver ordered item/product on the desired/expected dates as per the rules of the shipping and/or courier company. In case of a national holiday or a government holiday, the delivery will be made on the day following the holidays as per the rules of the shipping and/or courier company. Any delay in delivery will not entitle the user/receiver to any damages or compensation.

Custom Card is not liable for any damage(s) in case of deterioration in the quality of the perishable items/products due to delays.

Custom Card is not liable for any damages(s) neither to the user nor to the receiver due wear & tear, breakage, defacing of the product or package during the transit.

Custom Card reserves the right to alter, append, amend, change and revise any of the terms & conditions or a part thereof state herein above at any point of time.

The above terms & conditions and disputes arising there from shall be governed by and construed in accordance with the laws of Commonwealth of Australia and subject to the jurisdiction of competent courts at Applecross only.

The user agrees that Custom Card will not be liable for any default, delay or lapse occurring due to reasons of force majeure including war, risk, strike, theft, tempest, coward strikes, change of law or any act of God.

Other Instructions & Information

Please use the online order form to place your orders. We take best of our efforts to deliver on the dates mentioned by you.

Please use the “Address Details” & “Payment” which appears on the page where you will give all your shipping & payment details.

Lead time for dispatch is 48 hours.